Privacy Policy

Last updated September 8, 2026

This policy explains how Cognixir AI Solutions Limited, operating VEYRDEN, uses personal information when you browse, create an account, purchase products or contact us.

1. Who is responsible for your personal data

Cognixir AI Solutions Limited
銘穹人工智能解決方案有限公司
Business Registration No. 78525301
ROOM 12, 6 FLOOR THE CLOUD
111 TUNG CHAU STREET
TAI KOK TSUI KL

For privacy requests, email support@veyrde.com. Please describe your request without sending passwords or payment credentials.

2. Personal data we collect

We collect information you submit for the service you use, including account details, delivery addresses, order information, return requests, reviews and customer-care messages. Newsletter sign-up collects your email address.

The selected payment service processes payment information for your purchase. Order and payment status are returned to the store. Our infrastructure also processes technical request information needed to operate and protect the service.

3. How we use personal data

Information is used to maintain your account, process orders and payments, arrange delivery, respond to requests, handle returns and refunds, and protect the service. We also keep records needed for applicable business and legal obligations.

4. Marketing communications

Newsletter sign-up is optional. You may request that marketing messages stop by contacting support@veyrde.com. Order, account and security messages are separate from marketing.

5. How we disclose personal data

Information needed to fulfil your request may be shared with the selected payment, shipping, hosting and communication services. Payment options include Airwallex, PayPal and Stripe where available at checkout. We may also disclose information where required by law or to protect against fraud or misuse.

6. International data transfers

The company is registered in Hong Kong. Services used to process payments, host the store or deliver orders may operate in other countries. Contact us with questions about the handling of information for your order.

7. Data retention

We retain information for the purpose for which it was collected and applicable recordkeeping requirements. You may contact us to request deletion or ask about retention. Some records may need to be retained to handle an order, dispute or legal obligation.

8. Data security

Keep your account credentials private. Contact customer care if you suspect unauthorised access. No online transmission or storage system can be guaranteed completely secure.

9. Your choices and rights

You may request access to or correction of your personal information by emailing support@veyrde.com. Other rights may apply depending on your location. We may need to verify your identity before acting on a request.

10. Children’s privacy

Purchases should be made by a person with legal capacity to enter into the transaction. Contact us if you believe a child has submitted personal information that should be removed.

11. Third-party links

Payment services and other linked websites have their own privacy information. Review their policies before providing information through those services.

12. Changes to this policy

Updates will be published on this page with a revised date. A material change will be communicated where required.

13. Contact us

Contact support@veyrde.com with your question and, where relevant, your order number. We aim to reply within 24 hours.

Cognixir AI Solutions Limited
銘穹人工智能解決方案有限公司
Business Registration No. 78525301
ROOM 12, 6 FLOOR THE CLOUD
111 TUNG CHAU STREET
TAI KOK TSUI KL